Operations & administration

Retention

Stop members slipping away without lifting a finger. Dyno spots at-risk members and wins them back with we-miss-you emails and push, reminds them before a class pack expires, and nudges renewals ahead of billing, so more members stay and more revenue sticks.

Learn more

Take a closer look.

Turn on win-back, then watch it work

Switch on the automations that fit your club, add an optional discount for returning members, and Dyno handles the rest, reaching at-risk members, reminding on expiring packs and nudging renewals, with the revenue recovered tracked for you.

Configuring win-back automations and viewing recovered revenue on the Dyno dashboard

A timely nudge in their pocket

Members get a friendly reminder at exactly the right moment, a we-miss-you message when they have been away, a heads-up before a class pack runs out, or a nudge before their membership renews, so coming back is easy.

A member receiving a win-back reminder in the Dyno member app

What you get

Everything in retention

Win-back automations
We-miss-you emails and push to members going quiet.
Optional discount
Sweeten the return with a one-off code.
Pack & credit reminders
Nudge members before their sessions expire.
Renewal reminders
A heads-up ahead of the next billing date.
Recovered revenue
See how much the win-back suite brings back.
Set and forget
Runs automatically once it is switched on.
Dunning included
Failed-payment recovery is on every paid plan; this adds proactive win-back.
Bolt-on
Available as an add-on, included on Pro.